We hope our website has proved useful in showing what services we can offer. We look forward to discussing your garden requirements over the phone or via email. The first step in letting us create your dream garden!
Sales Office: 39 Meadway, Hoddesdon, Herts, EN11 8AP
Office Telephone: 01992 414467
Sales Mobile (Alexander Brothers): 07971 692876
GardensDirect.net Ltd. is registered in England.
Registered Office Address:4 Capricorn Centre, Cranes Farm Road, Basildon, Essex, England, SS14 3JJ
Registered company no.: 04534622
Managing Director: Alexander C Brothers
Company Secretary: Susie Brothers
Insurance & Complaints Policy
You can be confident whenever booking Gardensdirect to carry out work at your property because we have:
Company Public Liability Insurance: up to £1 Million
Our Complaints Policy :Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 456 6031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Either call us Or write to us at (please request proof of receipt if posting) Or email us. We aim to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Fill in the form below and we will contact you.